At Brokedown Palace Shop, we understand that the journey doesn’t end when you click “purchase”—it’s just beginning. We’ve designed our delivery options to match the adventurous spirit of our community, offering reliable and flexible shipping solutions that keep you moving, whether you’re scaling mountains or navigating city streets.
Global Shipping with Care
Based in Austin, Texas, but serving explorers worldwide (excluding some remote areas and parts of Asia), we ensure your gear reaches you no matter where your adventures take you. Our partnerships with leading carriers like DHL, FedEx, and EMS guarantee that your order is handled with the same precision and care that goes into selecting every product in our collection.
Shipping Options
We offer two convenient shipping methods to suit your needs:
1. Standard Shipping
- Carrier: DHL or FedEx
- Cost: $12.95
- Delivery Time: 10-15 business days after dispatch
Ideal for when you need your gear promptly. Trusted and efficient, this option ensures your order arrives ready for your next adventure.
2. Free Shipping
- Carrier: EMS
- Cost: Free on orders over $50
- Delivery Time: 15-25 business days after dispatch
Perfect for those who plan ahead. Enjoy free shipping on qualifying orders, with reliable service that doesn’t compromise on quality.
Processing Time: All orders are processed within 1-2 business days. Once your order is on its way, you’ll receive a confirmation email with tracking information so you can follow your gear’s journey to your doorstep.
Seamless Returns
We stand by the quality of our products. If anything doesn’t meet your expectations, you can return it within 15 days of receipt. Our return policy is straightforward and hassle-free, reflecting our commitment to your satisfaction.
Join the Journey
At Brokedown Palace Shop, we’re more than just a store—we’re your partner in adventure. From the urban explorer to the outdoor enthusiast, we deliver not just products, but possibilities. Gear up with confidence, knowing that your order is handled with the same dedication to excellence that defines every item we curate.
Thank you for choosing us. We’re honored to be part of your story.